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Sales Tip Of The Week - Zip Power!

(August 25, 2000) Don't overlook the power of ZIP code analysis. Instead of walking into your next sales call with the classic ranker, ask your prospective client company about its trading area.

A company's trading area is its primary marketing area. For some it may be a 10-30-mile radius around its store, but for others the area may be defined by counties. In short, it's the area where the majority of an establishment's revenue is generated. So, while it may love to get clients from far away, 70% of the business for "Art's Car Mart" is likely to emanate from surrounding cities or ZIP codes. Art's trading area is the bread and butter of its business.

How is ZIP code analysis done? An analysis can be extracted from your current research software. Simply combine ZIP codes or county groups to form a new "geography." Be aware of the sample size, and be sure to add enough ZIPs and territories to create a large enough population. For example, if a client company tells you that it draws from one particular city, make sure that you expand the area by including surrounding cities and ZIPs.

Trading-area geographies can also be created with qualitative data. Simply define a region in the geography portion of your software, then run your qualitative criteria. Once again, make sure the geography is large enough -- samples can really begin to disappear here.

In summary, examination of trading areas is another way to stress the value of your station and keep you on the schedule. If your station isn't No. 1 in the metro, it may still blanket a client's primary revenue-generating area. Now that's ZIP power!

Contact Marcella Nelson at
research@bedfordgrp.com.

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